Privacy Policy

Who We Are

Quelthorssvord provides interior styling services in the United Kingdom. For data protection purposes, we are the data controller for personal information collected through quelthorssvord.world and through our contact forms.

Personal Data We Collect

We collect the following categories of personal data when you use our site or contact us:

• Identity data such as your name.
• Contact data such as your phone number and contact code.
• Communication data, including the details you share in enquiries.
• Technical data such as browser type, device information, and anonymised analytics.
• Usage data about how you interact with our pages and forms.

How We Use Personal Data

We process your personal data to:

• Respond to your enquiries and provide requested services.
• Schedule consultations and manage project communications.
• Operate, maintain, and improve our website and user experience.
• Maintain records for compliance and business administration.
• Meet our legal and regulatory obligations.

Legal Bases for Processing

We rely on the following legal bases under the UK GDPR and Data Protection Act 2018:

• Consent: where you opt in to submit an enquiry or accept non-essential cookies.
• Contract: to take steps at your request prior to providing services.
• Legitimate interests: to operate and secure our website and to communicate with you in relation to your enquiry.
• Legal obligation: to comply with applicable laws and regulations.

How We Share Data

We do not sell personal data. We may share limited data with trusted service providers who support our website, analytics, and communications. These providers are bound by confidentiality obligations and process data only on our instructions. We may also disclose information if required by law or to protect our rights.

International Transfers

If personal data is transferred outside the UK or EEA, we use appropriate safeguards such as standard contractual clauses or equivalent mechanisms to ensure your information remains protected.

Data Retention

We retain personal data only for as long as necessary to fulfil the purposes described above, to comply with legal requirements, or to resolve disputes. Contact enquiries are typically retained for up to 24 months unless a longer period is required for ongoing projects.

Your Rights

You have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate or incomplete data.
• Request deletion of your data where it is no longer needed.
• Object to or restrict certain processing.
• Withdraw consent at any time where processing is based on consent.
• Request data portability where applicable.

To exercise these rights, please contact us using the details below. We may need to verify your identity before acting on your request.

Cookies and Tracking

We use cookies to improve site performance and remember your preferences. For details on the types of cookies we use and how to manage them, please see our Cookies Policy.

Data Security

We implement technical and organisational measures designed to protect personal data against unauthorised access, alteration, disclosure, or destruction. While we strive to safeguard your information, no method of transmission or storage is completely secure.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, please reach us at:

Quelthorssvord
5th Floor, Magdalen House, 148 Tooley St
London SE1 2TU, UK
Contact code: reachus@quelthorssvord.world
Phone: +44 208 065 5317

Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or for legal reasons. Significant changes will be highlighted on this page with an updated effective date.

Last updated: